Frequently asked questions
Why should I choose Sensor Shop?
Here at Sensor Shop we have well in excess of 10 years of industry expertise at our disposal. We combine the industry’s cutting edge technology with our expert knowledge and service meaning there really is no company in this industry that is better suited to serving your needs.
What is industrial automation?
Industrial automation is a method of using specialised systems, applications and devices to handle processes in a specific industry which would otherwise be done by a human. There are many benefits of using automation such as the increase of productivity, quality, flexibility, safety and profitability.
Where does Sensor Shop deliver to?
Please send us an email with your enquiry and we will reply immediately with the details.
If you need more information about our delivery process drop us an email at sales@deuksolutions.com.
How long will my delivery take?
We will inform you of delivery details and timeframes when you make an order with us.
What happens if my product stops working?
All products come with a 2 years manufacturers warranty as standard.
If your device stops working, please contact us in the first instance at sales@deuksolutions.com and we will advise you of the steps you need to take to get the device repaired or potentially replaced under warranty.
What currency can I pay in?
We accept EUR €, GBP £ and USD $.
Can I get help with a technical question?
If there are any technical questions that you would like answered send us an email on sales@deuksolutions.com or give our office a ring on +44 1666 660016.
Where can I see a product price list?
If you would like to know the price of any products send us an email on sales@deuksolutions.com or give our office a call on +44 1666 660016.
When will Sensor Shop next be at a trade show?
Keep track on our news page to see all the trade shows we will be attending this year. Hopefully we will see you at one very soon!
I can't find the answer to my question, what now?
Don’t worry, if the answer to the question that you wanted to ask isn’t here feel free to email us with your query at sales@deuksolutions.com. Or if you prefer you can give our office a call using +44 1666 660016
How can I get in touch?
If you want to get in touch with us you can email us at sales@deuksolutions.com or if you would prefer please call us on +44 1666 660016. If it's more convenient for you, you can drop us a message on one of our social sites.
Get expert advice on which product is best for you:
Germany: +49 7824 70397-50
United Kingdom: +44 1666 660016
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